viaVPN - Cloud Based Remote Service Platform
viaVPN is a secure cloud-based solution. Durable hardware combined with stable server software paired with a friendly client utility enables you to talk remotely to machines and equipment located globally at customer sites. Using advanced security, high speed - allows for highly efficient management at low cost. Empowering you to help clients to decrease maintenance costs caused by faulty machine operation and undesired halts of the production line. This solution will significantly boost customer satisfaction by handing them - the key - to ensure availability and in turn their machines are up and running.
viaVPN's reliable hardware, sophisticated cloud software combined with an intuitive web-based management interface enables you to deliver a complete after-sales service supporting Remote Management, Remote Diagnostics, Remote Troubleshooting & Remote Maintenance.
The Web-based user interface makes the service management easy: No need to hire a team of IT professionals to install, deploy, maintain, and perform upgrades. Even non-technical users can process and manage the viaVPN solution with just few mouse-clicks which lets you build up your cloud-based support without incurring elevated costs or long waiting times.
* Value-added Real Time Assistance
Remote Management
Remote Diagnostic
Remote Calibration & Troubleshooting
Remote Maintenance
Pre-Configuration
Before delivery, we can customize your viaVPN Router based on our Configuration Request Form for
the future machine's location. All you need to do is to configure the Internet connection, then viaVPN
will be working automatically.
It is so convenient.